February 17, 2021
*Disclosure: I only recommend products I would use myself and all opinions expressed here are my own. This post contains affiliate links that at no additional cost to you, I may earn a small commission.
Privacy principles and terms and conditions are some of the most important—but seemingly boring—aspects of building your website. The Australian Privacy Act of 1988 governs standards related to the collection of information and the obligations when dealing with:
The law is applicable to changing technologies, and writing out privacy principles and terms and conditions helps your website be legally compliant.
To ensure your website is legally protected you will need:
If you have an e-commerce website you will need:
Terms and Conditions (T&Cs) of use are legal notices that explain what your website’s users must agree to so they can browse your website or benefit from your services. They protect you from copyright infringement, claims of damages or losses, and cover users, subscribers, and visitors of your site.
This limits liabilities and lets customers/users know your business practices and limitations. Spelling out your T&Cs also meets Australian requirements that regulate the collection of data and information. You need T&Cs if you’re selling anything (products and/or services) online.
T&Cs of sale let your customers know their payment options, the cost of your products and services, product and service descriptions, cancellation terms, and return, refund, and exchange policy. Delivery terms should also be listed, such as the costs, customer options, and who will be held responsible if items are lost or stolen on their way to delivery, or if they cannot be delivered. It’s a good idea to include information about your dispute resolution process and any limitations of liability.
This is a great way to protect yourself and your business. Websites that sell products and services are at a bigger risk of facing liability, online virus, and erroneous advice claims.
Writing out terms of conditions of use and sale, privacy policies, and other text that allows you to comply with Australian law can be confusing and time-consuming. That’s why templates can be helpful in helping you expedite this. We use and recommend Easy Legal Templates. They offer legal and ecommerce template bundles that will help you protect yourself and your business and they have kindly offered to take $10 off any purchase when you use my code SAM10.